Psyche Machina

Help-Seeking in the Age of AI: Cross-Sectional Survey of the Use and Perceptions of AI-Based Mental Health Support Among US Adults

JMIR mental health, 2026

L4of 5
Design
Cross-sectional survey
Risk of bias
Some concerns
Sample
Not reported
AI type
General-purpose assistants
Outcomes
Help-seeking
Authors' conclusion
“AI appears to be an important component of the mental health help-seeking landscape among respondents in this sample. Although most respondents still preferred human professionals, a subset reported relying on AI tools for comparable support. Ongoing monitoring and ethical guidelines are needed to ensure that AI technologies expand access to care while being safely and effectively integrated into the broader continuum of mental health services.”Quoted verbatim from the abstract.

Draft grade. Level and risk of bias were assigned by our agent and await expert review. How we grade

Read the paper →DOI 10.2196/88196